 |
|
||||||
|
 |
 |
 |
 |
 |
 |
 |
 |
 |
Frequently Asked Questions
What is FUMI, Inc.?
FUMI, Inc (PurseHook, LLC) strives to make lives easier by combining Fashion with Function. FUMI stands for Fashionable, Unique, Multifunctional, and Innovation.
What is aFUMI?
FUMI strives to make lives easier by combining FASHION and PURPOSE as it transforms from a beautiful Bangle Bracelet to a functional PurseHook, keeping your handbag safe, clean, and germ free. Not only does the FUMI stay on the outside of your handbag with a patented bypass, it has an eco-friendly rubber backing to hold it in place. On your handbag as an accessory or on your wrist as a great bangle, the FUMI is readily accessible to use in restaurants, theaters, public restrooms, shopping carts, sporting events, and durable enough to hold event the heaviest diaper bag, laptop case, or handbag!
How much weight do they hold?
Did you know that the average purse weighs 5.2 pounds? The FUMI Bracelet PurseHook and Original PurseHook can hold up to 25 lbs, so don't be afraid to hook more than one purse at a time!
Where do I use the FUMI Bracelet PurseHook and Original PurseHook?
Anywhere and everywhere you need to set your purse down! The most common places would be restaurants, bars, public restrooms, hair salons, nail salons, elevators, movie theaters, airport check in counters, cash registers, school desks, the list goes on and on. Just think outside of the box and there will always be a place to hang your purse! Remember, if the table is too thick simply place the FUMI to the side and the slanted hinge allows for the FUMI to adapt to large table tops and surfaces.
[top of page]
What is it made out of?
Recycled metal alloy and recycled rubber! Some PurseHooks and FUMI have fabric/leather substitute inlays. All of our products are nickel free to help avoid any irritation.
What is a Scarlett?
The Scarlett is a Sunglass/Eyeglass Cleaner and Cell Phone Buffer that stores conveniently on the outside of your bag making it THE Perfect Accessory! Don't scratch your glasses or cell phone while trying to clean them with "whatever's around," use a Scarlett! The Scarlett is made from an extremely soft micro-fiber, so there will be no scratches on your precious gems. It also extends the life of your handbag, by accessorizing with each season, or even each day. The Scarlett is perfect for cleaning your camera lens, computer screen, or even as a luggage identifier.
What is your Return/Exchange poilcy?
You, the customer, have a 60 day exchange policy from the day the product has shipped for all manufacture defects. In order to exchange non-defective items, you must return the product within 14 days of receiving it and state what you would like to exchange the merchandise for. If there is a price difference, the customer will be charged the difference or you will be issued a credit to use on future orders on our website. You, the customer, will pay all shipping costs on non damaged exchanges. FUMI, Inc. (PurseHook, LLC) will issue an authorized return slip for all damaged product that falls within the 60 day return policy. FUMI, Inc. will not issue a refund on a credit card (or any other accepted method of payment). FUMI, Inc. (PurseHook, LLC) will offer only exchanges for merchandise and/or will send out a replacement. You, the customer, must let FUMI, Inc. know if you would like a replacement or a future credit. All authorized return slips with product must be sent back within 14 days of receiving the return slip; otherwise the future credit or replaced merchandise will not be issued.
What are the shipping methods and how long does it take for orders to arrive?
We use UPS and USPS for most of our shipments. Standard UPS shipments usually take 3-5 days from ship date. USPS shipments usually take 3-7 days. However, upon check out there are options to have your shipment expedited. Please note these times could change due to situations with UPS and USPS that are out of our control.
[top of page]
Do you wholesale?
Yes, we do! Please click on the "Wholesale Info" icon at the top or bottom of the page, fill out the appropriate information and one of our reps will get in contact with you as soon as possible! You can also click here to email us or call us at 877-265-4665.
Are we looking for sales reps?
We are always interested in having experienced, motivated, and professional individuals join our sales team. Please call 877-265-4665.
Where are your retail locations?
To find a retail location near you please click here to email us or call 877-265-4665 and we will find one for you!
|
|
 |
 |
 |
 |
 |
 |
|||
|
||||||||||
|
|
||||||||||
